Terms of Service

01Who this is between

These terms are between BMan Ltd and the business that holds the account. The person who registers accepts them on the business's behalf. Using BMan Stock, or letting your staff use it, means you accept them. If you do not accept them, do not use the service.

02What the subscription includes

A subscription gives your business the right to use BMan Stock for as long as it is paid up. It includes the app itself, updates released while you are subscribed, the features your plan lists on the pricing page, and support from our team in Kigali.

• The app for computers and phones, downloaded from your dashboard
• The features and team roles your plan lists, which differ between plans
• The services the app asks us to run for it, such as email alerts, scheduled reports and passing work between your own devices
• Updates and fixes while the subscription is running

03One licence, one business

A licence covers one business and the people who work in it. Your plan sets how many devices may be signed in at once, and you can see the count and free the slots in your dashboard. Do not use one licence to run a separate business, and do not resell or sublicense the app.

04Trial, payment and renewal

Every plan begins with a 30-day free trial with no payment. After that you pay in Rwandan Francs, monthly, every six months or yearly, through our payment partners.

• The plan runs until the end of the period you paid for
• Renewal is your decision. If nothing is paid, the subscription expires at the end of the period
• We tell you before a price changes, and a change never applies to a period you have already paid for
• Receipts and invoices are in your dashboard

05If the subscription lapses

Your records are yours and stay on your own devices. When a subscription ends, the app locks. Nothing runs while it is locked, so no work is passed between devices, no emails are sent and no backups are taken, but nothing of yours is deleted either. Pay again and everything you recorded is still there. While the app is unlocked you can write a backup out to a file, so keep one.

06Cancelling and refunds

You may cancel at any time from your dashboard, and the plan then runs to the end of the period you have paid for. We do not refund part of a period that has already run. If something on our side stopped you using what you paid for, write to us and we will put it right, by extending the period or by refunding it.

07Acceptable use

• Keep to Rwandan law, including tax and consumer law
• Do not share sign-in details with anyone outside the business. Give each person their own account and role instead
• Do not try to reach accounts, data or systems that are not yours
• Do not attack, overload or probe our servers, or work around the device limit or licence checks
• Do not copy, decompile or resell the app
• On the supply network, list only stock you genuinely carry, and treat what other businesses list as theirs

08Your data is yours

Your sales, customers, prices, stock and takings belong to your business. We claim no ownership of them and do not sell them or hand them to anyone else, except where the law requires it. Most of that data never reaches us at all: the privacy policy sets out exactly what does and why. You can export it or back it up yourself whenever you want.

09Availability

The app is built to work offline, and the parts of it that matter most, selling and stock, keep working when the internet does not. The services we run for you (accounts, licensing, email, relaying work between devices, the supply network) are provided as they are, without a promise of uninterrupted availability. We maintain, update and occasionally interrupt them. We do not guarantee that the software is free of faults.

10Limits of liability

BMan Ltd is not liable for indirect or consequential loss, including lost profit, lost trade or lost goodwill. Where we are liable, our total liability over any twelve months is limited to what you paid us in those twelve months. Nothing here limits liability that Rwandan law does not allow to be limited. Keeping your own backups is your responsibility, and the app makes that easy.

11Suspension and ending the agreement

You may stop using the service at any time. We may suspend or end an account that breaks these terms, does not pay, or is used to harm other users or our systems. Where it is reasonable we warn you first and give you time to put it right, and you keep the ability to take your data out.

12Changes to these terms

We may change these terms as the product changes. The date at the top says when they last changed. If a change materially affects you we will tell you by email before it takes effect. Carrying on using the service after that means you accept the new terms.

13Governing law

These terms are governed by the laws of the Republic of Rwanda. Disputes go to the competent courts of Rwanda. We would much rather settle it by talking first, so please write to us before anything else.

14Contact

Questions about these terms? Write to support@bman.rw, or call +250781121117. BMan Ltd, Kigali, Rwanda.